We manage outsource IT, SLA helpdesk, PC repair, printer service, Windows Server / Active Directory, network-firewall, backup / DR and Microsoft 365 from one desk. With the PikselusONE software family we strengthen inventory, remote support, MDM, network monitoring, PAM, SIEM/SOC and backup in one ecosystem.
Proactive maintenance, SLA helpdesk, Active Directory, firewall, automated backup, SAM licensing and our corporate software products make technology manageable.
From outsource IT and SLA services to the PikselusONE software family: inventory, helpdesk, MDM, network monitoring, PAM, SIEM/SOC and backup/DR — managed from one desk.
We analyze servers, networking, Active Directory and licenses, then design your outsource IT and SLA operating model.
We resolve PC, server, printer and peripheral faults quickly and reduce downtime with preventive maintenance and patching.
Windows Server, LAN/WAN, switches, firewall, VPN and monitoring keep your stack secure and scalable.
Purchase or OPEX rental for notebooks, desktops, printers and servers — delivery, setup and maintenance in one contract.
Corporate web, custom software, API / ERP / MES integrations and technical SEO to accelerate digital processes.
Right-sized Microsoft 365 and Windows Server licensing with renewal tracking and Software Asset Management (SAM).
Pikenvanter for hardware/software assets; PikMDM for iOS, Android, Windows and macOS — visible and manageable in one ecosystem.
Pikhelpdesk for tickets and SLA; Pikremote for secure remote desktop — an integrated flow that shortens support time.
PikMonitor for network/system monitoring and uptime; PikSOC (PikSIEM) for log management, correlation and threat analysis.
Keep admin/root passwords in the PikPAM vault with JIT access, session recording and audit trails.
PikBack for cloud and local backup, immutable storage, RPO/RTO targets and verified disaster recovery plans.
Our corporate AI robot is in development — contact us for early access and roadmap briefings.
Network printer setup, secure print, maintenance, rental and consumables keep documentation flowing.
Office openings, infrastructure refresh, cloud migration consulting and digital transformation — discovery to go-live.
A corporate technology partner that combines SLA-focused services with a single-dashboard software ecosystem.
Dell, HP, Cisco, Microsoft and Lenovo-aligned architectures built to corporate standards.
Pikenvanter, Pikremote, Pikhelpdesk, PikMDM, PikMonitor, PikPAM, PikSOC, PikBack and Pikselus AI — one ecosystem instead of scattered panels.
Helpdesk, remote intervention and on-site service keep critical systems running.
Monitoring, PAM, SIEM/SOC and backup/DR unify the chain from alert to response and disaster recovery.
Defined response and resolution times with a traceable service model.
Inventory, tickets, remote access and security events in one reportable operational flow.
PikselusONE runs daily helpdesk needs through monitoring, PAM, SIEM/SOC and backup/DR on SLA, security and continuity.
Common questions about our services, coverage areas and support process.
Outsource IT, SLA helpdesk, PC/printer service, servers and Active Directory, network/firewall, NAS backup and DR, Microsoft 365 licensing, IT rental, web/custom software, Pikenvanter, Pikremote, Pikhelpdesk, PikMDM, PikMonitor, PikPAM, PikSOC, PikBack, Pikselus AI (in development) and industrial IT (PLC/SCADA/IPC).
Our hubs are in Istanbul Atasehir and Pendik. We serve corporate clients across Istanbul with remote and on-site support.
A maintenance agreement defines response/resolution times for helpdesk, monitoring and on-site intervention, moving IT load to a predictable OPEX model.
Pikenvanter is cloud-integrated IT inventory and asset tracking software with Active Directory sync, hardware/software audit and license visibility.
Pikremote provides secure remote desktop access to company PCs; Pikhelpdesk is ticket and SLA helpdesk software; PikMDM is mobile device management for iOS/Android/Windows/macOS; PikMonitor is network and system monitoring, PikPAM is privileged access management, PikSOC is PikSIEM-based SIEM/SOC and PikBack is cloud/on-prem backup and DR; Pikselus AI is a corporate AI robot currently in development.
Call +90 552 110 82 19, WhatsApp or the contact form anytime. Critical systems follow SLA priority.
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